Premier Pool Care FAQ

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Commonly asked questions about pool care

Premier Pool Care not only strives to keep your swimming pool clean and clear, we will help you with any issues or concerns you may have about your pool and spa. We have compiled a list below of the most frequently asked questions by our customers about their pools. If you have any other questions not mentioned here contact us and we will be happy to assist you.

1. What causes a cloudy pool and how can I clear it?

Several causes of a cloudy pool could be the pH is not in proper range, or there are high amounts of calcium, or the filter needs cleaning. Make sure all levels are within proper range and then clean the filter. If you have a sand filter, this may not require replacing the sand, but clean the filter with a filter cleanser.

2. When do I need to clean my filter?

Clean your pool filter periodically by rinsing or backwashing to remove most of the dirt. Grease, oils and scale can build up on removable elements and cause short filter runs, reduced circulation and water that won't clear up.

3. I added algaecide to my pool but still have algae, what did I do wrong?

Carefully follow directions when adding algaecide to your pool. If the dosage amount is incorrect it won't kill any of the algae. Using the entire bottle of algaecide is ineffective and can lead to staining and foaming in your swimming pool or spa.

4. Should I use water clarifier in my pool?

Always use a water clarifier in your pool. It is designed to aid in the efficient operation of your filter by coagulating most materials, which cause cloudy and hazy water to be removed by the filter. A water clarifier decreases pool maintenance costs.

5. Do I need to shock my pool?

Routine shock treatment is necessary to destroy water contaminates that reduce the efficiency of the disinfectant or sanitizer. Contaminates like hair spray, suntan oil, cosmetics and other organic materials react with chlorine and causes eye or skin irritations and an unpleasant chlorine odour. Most often pools are inaccurately accused of having too much chlorine when this problem is present.

6. Do I have to wait to use my swimming pool after chemical treatment?

Generally it is safe to use your pool after chemicals have dispersed throughout the pool, usually 15 minutes to one hour. If superchlorinating your pool, wait until the chlorine levels drops to recommended levels.

7. What are enzyme based cleaners?

Enzyme based cleaners speed up the process of breaking down oils, proteins and other contaminates into small particles that can be handled more easily by your sanitizer. Regular use of an enzyme based cleaner will help reduce scum line buildup and enhance your sanitizer.

8. What is algae and how do I treat it? 

Algae in pools is actually a bacteria that has to be treated with specially designed products. To treat algae, first superchlorinate your pool, turn off the filter, and clean it with a good filter cleaner. Let the filter soak over night then backwash to waste. Let the chlorine level subside before using again. (Hint: a good rule of thumb is to toss equipment that is normally used for pool maintenance - hoses, brushes, etc - into the pool. prior to superchlorinating as these need to be disinfected too).

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